An emotion or action that follows a triggering event but results from the careful examination of the motivations and emotions that led to the triggering event, consideration of alternative courses of action, and selection of the action that will most likely lead to the desired outcome.
The process of looking within ourselves to better understand our motivations, the root causes of our actions, and the way others see us. Also looking at others as they see themselves to understand their motivations and actions. Through reflection, we can identify the most productive ways to interact and work